Ehsas Perfumes Store Return and Exchange Policy
We pride ourselves on our name and reputation for excellent quality and value in our products and if you are not satisfied with your purchase we are happy to help you with an exchange or refund.
Return period:
The customer has the right to return the products purchased from the Ihsas Perfumes store within 3 days only from the date of receiving the order.
Return Terms:
Products must be in their original condition, i.e. unopened or unused.
The product must be in its original packaging.
Return Method:
The customer can return the products by sending them to the address attached to the purchase invoice.
The customer must send the products via a reliable shipping service, covering the shipping costs.
Refund:
The customer will be refunded after the returned products are received and inspected by Ihsas Perfumes Store within one day.
substitution:
Customers can exchange returned products for other products from Ihsas Perfumes Store within 7 days from the date of purchase.
Customer must choose alternative products when sending returned products.
Return and exchange exceptions:
The customer is not entitled to return or exchange the following products:
Products that have been modified or damaged after purchase.
Products that have been used or consumed.
Products that are discounted or purchased under a promotion.
Contact customer service:
Customers can contact Ehsas Perfumes customer service to obtain more information about the return and exchange policy, or to submit a return or exchange request.
Phone number: [0594116181]
Email: [ [email protected] ]
Live chat: [0594116181]
